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Most Asked Questions In The 1x bet:
Q1: How to log in after installing the 1x bet?
To log in, start by opening the app and entering your registered mobile number. Verify the one-time password (OTP) sent to your number to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
Check your internet connection for a strong signal before proceeding. If you don't receive the OTP after clicking "send", wait for the allotted time to pass before seeking assistance. Alternatively, you can contact the app's support system through live chat for help.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your valid KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help resolve any login issues and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should ensure a seamless gaming experience.
Most Asked Questions Related To Withdraw In The 1x bet:
Q1: What is the minimum withdrawal amount in the 1x bet?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only allowed for money earned through gaming, and bonus funds cannot be withdrawn. This means you can cash out your winnings, but not the extra rewards or bonuses you've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait time of up to 24 hours. This delay may occur in cases where payments are not processed promptly.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn, allowing you to access your earnings. This restriction applies specifically to the bonus funds, not any winnings generated from playing games with them.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If your withdrawal is pending, don't worry, it will be added to your wallet account within 24 hours. If the issue persists, contact their customer care centre for assistance.