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Most Asked Questions In The betting exchange game:
Q1: How to log in after installing the betting exchange game?
To log in, open the app and enter your registered mobile number. This will trigger an OTP (One-Time Password) to be sent to your number, which you need to verify for successful login. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a proper signal. If you don't receive the OTP, click "send OTP" again and wait. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with the same active number. If the number has changed, send your KYC details to the customer support through email to facilitate account transfer. This will help resolve the issue and update your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to access the updated app smoothly.
Most Asked Questions Related To Withdraw In The betting exchange game:
Q1: What is the minimum withdrawal amount in the betting exchange game?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for money earned from gaming activities, not from bonus amounts. This means users can only withdraw the earnings they've made through gaming, excluding any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking 30 minutes to 3 hours to complete. However, occasional delays can occur with payments, requiring a wait of up to 24 hours. This may impact the overall processing time, making it take longer than expected.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using bonus funds can be withdrawn. The bonus itself is not eligible for withdrawal, only the resulting winnings.
Q5: Withdraw failed, money did not come, what should I do?
To verify the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds should be credited to your wallet account within 24 hours. If this doesn't occur, you can contact their care centre for assistance.