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Most Asked Questions In The casino:
Q1: How to log in after installing the casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection for a strong signal. If you don't receive the OTP after clicking "send" within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the newly updated app. This should allow you to play without any further problems.
Most Asked Questions Related To Withdraw In The casino:
Q1: What is the minimum withdrawal amount in the casino?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than in many other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. Users cannot withdraw bonus funds, only the earnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours. This delay is usually a one-time exception rather than the standard processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is pending. If it's pending, don't worry as the money will be added to your wallet account within 24 hours. If you experience any further issues, contact their care centre for assistance.