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Most Asked Questions In The casino:
Q1: How to log in after installing the casino?
To log in, open the app and enter your registered mobile number to receive a verification code. Then, verify the one-time password (OTP) to secure your account. This eliminates the need for a password or email login, making it a convenient and easy process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate account transfer. This will help resolve the issue and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version of the app, and you'll be able to log in and play without any problems. This should provide a seamless experience with the newly updated app.
Most Asked Questions Related To Withdraw In The casino:
Q1: What is the minimum withdrawal amount in the casino?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for earnings from gaming, not for bonus funds. This limit applies to the amount you can withdraw from your gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card and bank details. Additionally, your UPI information should also be saved within the app. This will facilitate a smoother onboarding process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a processing time of 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This variation in processing time can sometimes impact the overall experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.