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Most Asked Questions In The khelo star game:
Q1: How to log in after installing the khelo star game?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login credentials.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to ensure smooth communication. If you still don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, first try using your existing active number. If the number has changed, submit your updated KYC details to the customer support via email to shift your account. This will facilitate a smooth transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to easily log in and start playing the updated app. This should resolve any problems you were experiencing and get you back up and running.
Most Asked Questions Related To Withdraw In The khelo star game:
Q1: What is the minimum withdrawal amount in the khelo star game?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps, but there's a catch. You can only withdraw earnings from gaming, not bonus money collected. This means you'll need to play and win games to be eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, please ensure all your Know Your Customer (KYC) details are uploaded and verified in the app. This includes saving your Aadhaar card, UPI information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but processing times can vary from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours. This inconsistency can impact the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the real money or winnings accumulated while playing games with the bonus amount. This means the bonus itself is non-withdrawable, but earnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify if your withdrawal request is pending. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.