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Most Asked Questions In The khelo star game:
Q1: How to log in after installing the khelo star game?
To log in, open the app and enter your registered mobile number to receive an OTP (one-time password). Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To complete the process, ensure you have a stable internet connection and wait for a strong signal. If you don't receive the OTP after the allotted time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and grant access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can easily log in and play the newly available app. This should fix any compatibility problems and allow for a smooth gaming experience.
Most Asked Questions Related To Withdraw In The khelo star game:
Q1: What is the minimum withdrawal amount in the khelo star game?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed from money earned through gaming, not from bonuses collected. This means you can't withdraw bonus rewards, only the actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details within the app, including saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details. This will enable a seamless experience. Completing these details is a mandatory step.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may sometimes be delayed, requiring a wait of up to 24 hours in these instances. This delay is a deviation from the otherwise efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any problems with your withdrawal request. If the issue persists, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.