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Most Asked Questions In The livecasino:
Q1: How to log in after installing the livecasino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to securely access your account. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, you'll need to ensure your internet connection is stable and strong. If you don't receive an OTP, try waiting a bit longer and initiate the process again. If the issue persists, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please submit your correct KYC documents to the customer support team via email to facilitate a smooth account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and start playing without any problems.
Most Asked Questions Related To Withdraw In The livecasino:
Q1: What is the minimum withdrawal amount in the livecasino?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawn funds can only come from earnings through gameplay, with bonus money not being eligible for withdrawal. This means you can only withdraw money you've earned from gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This ensures a seamless and secure onboarding process. Having all necessary information saved in the app is mandatory.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay is an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
Funds earned from the bonus can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings and wait up to 24 hours for the withdrawn amount to be added to your wallet account. If the issue persists, you can seek assistance from their customer care centre.