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Most Asked Questions In The lucky star casino:
Q1: How to log in after installing the lucky star casino?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This method replaces the need for a password or email login, making it easier to access your account. You can now log in using just your registered mobile number and OTP.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal. If you still encounter problems, try clicking on "send OTP" and wait for the verification code. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If your login number has changed, try to log in with the new active number. If the number remains unchanged or has been updated incorrectly, send your KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the current app from your device. Once uninstalled, download the latest version of the app, which should resolve any compatibility problems. After the update, you can log in and play the app without any issues.
Most Asked Questions Related To Withdraw In The lucky star casino:
Q1: What is the minimum withdrawal amount in the lucky star casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount collected. This means users can only withdraw the earnings they have accumulated from participating in gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details have been completed and saved within the app. This includes uploading your Aadhaar card, saving your UPI information, and storing your bank details. Completing these steps will allow you to continue with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours, making it efficient. However, payment delays can occur, requiring a wait of up to 24 hours. This can be a drawback to an otherwise streamlined experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings made while playing with the bonus can be withdrawn as normal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, the funds will be added to your wallet within 24 hours. If the issue persists, you can contact their care centre for assistance.