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Most Asked Questions In The online casino games:
Q1: How to log in after installing the online casino games?
To log in, open the app and enter your registered mobile number. This will prompt an OTP (one-time password) verification, which will securely log you in. Once verified, you can skip using a password or email to access the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure a strong internet connection and wait for a stable signal. If you don't receive the OTP after a reasonable time, you can utilize the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try to use the same active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can log in and enjoy playing the app. This should resolve any compatibility problems and allow for a smooth gaming experience.
Most Asked Questions Related To Withdraw In The online casino games:
Q1: What is the minimum withdrawal amount in the online casino games?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only cash out the rewards you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in just 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours. This delay can be a drawback to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from using the bonus funds can be withdrawn by the individual. The bonus amount itself cannot be withdrawn, only the resulting winnings from gaming with it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.