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Most Asked Questions In The online casino:
Q1: How to log in after installing the online casino?
To log in, open the app and enter your registered mobile number to receive a verification OTP. After entering the OTP, you will be logged in, eliminating the need for a password or email. This provides a convenient and straightforward login process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you're unable to receive the OTP, you can try again by clicking on send OTP. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. After reinstalling, you should be able to access the app with ease.
Most Asked Questions Related To Withdraw In The online casino:
Q1: What is the minimum withdrawal amount in the online casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawn funds can only come from earnings obtained through gaming activities, not from bonus amounts. Bonus money cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit your KYC details through the app, which requires saving your Aadhaar card, UPI information, and all bank details. This step ensures your account is fully verified for secure and smooth transactions. Please ensure all required details are accurately saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can take as little as 30 minutes. However, there may be delays in payment processing, requiring users to wait up to 24 hours. This timeframe can vary, but is generally shorter than the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone except the account holder. This means the funds earned from gaming with the bonus can be withdrawn, but the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is not showing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.