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Most Asked Questions In The osom casino:
Q1: How to log in after installing the osom casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to complete the login process. This eliminates the need for a password or email login, allowing for a simpler and more convenient login experience.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal before proceeding. If you still encounter problems, wait for the OTP to be sent and if it times out, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support through email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once reinstalled, you can access the app with ease.
Most Asked Questions Related To Withdraw In The osom casino:
Q1: What is the minimum withdrawal amount in the osom casino?
The app allows withdrawals of a minimum Rs. 100, which is higher than many other apps. Withdrawals are only possible from gaming earnings, not bonus amounts. Users cannot withdraw bonus money, only the money they have earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank account details. Failure to do so may hinder your ability to use the app fully.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, occasional payment delays can cause the process to take up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone other than the gamer. Earnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, don't worry - it will be added to your wallet account within 24 hours. If it still doesn't show up, you can contact the care centre for assistance.