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Most Asked Questions In The osom casino:
Q1: How to log in after installing the osom casino?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to securely access your account. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time and then seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To fix the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and play without any problems. This should resolve any issues you were experiencing with the app.
Most Asked Questions Related To Withdraw In The osom casino:
Q1: What is the minimum withdrawal amount in the osom casino?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only possible for money earned through gaming, not bonus amounts. This means you can withdraw the rewards you've earned from playing games, but not any bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhaar card, UPI, and bank details. This will ensure a smooth and secure onboarding process. Failing to do so may hinder further progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking around 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring users to wait up to 24 hours. This delay may extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the player who earned it. You can withdraw the funds you've earned from playing games with the bonus amount. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To verify the status of your withdrawal, go to the settings and check your transaction history. If your withdrawal is pending, it will be added to your wallet account within 24 hours. If you encounter any issues, you can reach out to their care centre for assistance.