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Most Asked Questions In The rummy go:
Q1: How to log in after installing the rummy go?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) received on your mobile number to securely log in. This eliminates the need for passwords or email authentication, making the login process easier.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after clicking "send," you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play with the updated app. Once installed, you should be able to access the app without any problems.
Most Asked Questions Related To Withdraw In The rummy go:
Q1: What is the minimum withdrawal amount in the rummy go?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not including bonus amounts. This means you can only withdraw the amount you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and bank details within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours for resolution. This delay is an exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned by playing games with the bonus. The bonus winnings are the only funds that can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.