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Most Asked Questions In The stake:
Q1: How to log in after installing the stake?
To log in, simply open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This convenient method allows easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you fail to receive the OTP, wait a bit and try clicking on "send OTP" again. If you still don't receive it, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app seamlessly. This should resolve any compatibility problems and allow you to access the new features.
Most Asked Questions Related To Withdraw In The stake:
Q1: What is the minimum withdrawal amount in the stake?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, not bonus rewards. You cannot withdraw bonus funds, only the money you've earned from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details in the app, including saving your Aadhaar card, UPI (Unified Payments Interface), and bank details. This will facilitate a smooth and secure registration process. All necessary information must be accurately provided and stored within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process within 30 minutes to 3 hours. However, occasional delays in payments may cause a wait time of up to 24 hours. This delay is a separate issue from the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn. Any winnings from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the funds don't appear in your wallet within 24 hours, contact the care centre for assistance.