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Price: ₹19.88
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Most Asked Questions In The tpplay:
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method replaces the need for a password or email login, allowing for a more convenient login experience.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the "send OTP" option to become available. If you don't receive the OTP after the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC details via email to the customer support system to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date functionality. After reinstalling, you should be able to log in and play without any problems.
Most Asked Questions Related To Withdraw In The tpplay:
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can redeem your gaming earnings but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, you must submit your KYC details in this app, which includes saving your Aadhaar card, UPI information, and bank account details. This is a necessary step to ensure a smooth and secure experience. Please ensure all required information is verified and saved correctly within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings from games played with the bonus amount. This means the bonus itself cannot be withdrawn, only the funds won with it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is unsuccessful, rest assured that the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to the care centre for assistance.